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What Is A Sales Funnel?
We make use of the metaphor of a sales funnel (wide at the very top, narrow at the end) to monitor the sales process.
Towards the top of this funnel you've got 'unqualified prospects' - the people who you believe may need your service or product, but to whom you've never spoken. At the end of this funnel, many delivery and sales steps after, you've got those who've received the service or product and have also purchased it.
The metaphor of a funnel can be utilized because prospects drop out of different stages of an extended sales process.
Using the sales funnel, and by calculating the amount of leads at every point of the procedure, you are able to predict the amount of prospects who'll, over time, become clients.
A lot more than this, by taking a look at how these amounts change with time, you are able to spot issues in the sales pipeline and just take corrective action early.
For instance, in the event that you spot that not many mailings were actioned during a month, you may be expecting that, in a couple of months time, sales may dry out. The following month, you can ensure that more mailings than usual are sent.
Utilization of the Sales Funnel shows obstacles and dead time, or if they're an insufficient quantity of leads at any point. This knowledge enables you to decide where sales agents should focus their attention and efforts to help keep sales at the required level and, also, to satisfy targets.
The funnel may also explain where improvements have to be implemented in the sales procedure. These might be as straight-forward as introducing extra sales coaching or making certain sales reps put adequate emphasis on each step of the process.
The very first stage in establishing sales funnel reporting would be to brainstorm the sales process together with your sales and marketing people to make certain that it is correct and comprehensive.
Out of this, find out the main sequential parts of the sales procedure and, from these, generate status codes. Then, label your leads using these codes (this is easier when you've got a sales contact management system). Finally, work-out the amount of prospects of every status and calculate the change from the last month.
As you develop an image of a sales funnel from every month, you can begin to comprehend where you are able to enhance your sales process. Obviously, a product is required before you can start to sell anything though, and this is what we are going to discuss in the following chapters.
What is Internet Commerce
The idea of internet commerce is about going online to complete business better and faster. It is all about giving clients controlled use of your pc systems and allowing them to serve themselves. It's about making your organization commit to a significant on-line effort and integrating your website with the essence of your business. Should you do this, you will notice results!
The web is a feasible alternative to all of the conventional ways of conducting business. Can't meet in person? Send an e-mail with a photograph attached. When it's time for the customer to purchase the merchandise, make use of a secured server for charge card and, sometimes even, digital cash payments! The opportunities and situations through which internet business can be done are limitless.
In the wonderful world of internet commerce, the area where you conduct business are Websites. Most businesses exist already offline. Adding an internet site represents a way to improve their business. For Online start-ups, the website may be the only place they conduct business.
To do business, additionally, you need a method to accept orders and action payment. In a store, clients simply discover the products and services they need, enter a queue at the till and pay the shop clerk. In internet commerce, orders need to be placed and items shipped. Orders are often handled through interactive, internet-based forms.
Clients in a store pay by cash, check or credit / debit cards. Online clients can't pay by check or cash, only through electronic means. Internet commerce transactions have to occur through secure electronic connections and special merchant portals for processing payment.
Delivery fulfilment, in the wonderful world of internet commerce, is harder than in conventional stores, requiring shipping and transportation much like catalogue and mail order companies.
In both regular commerce and internet commerce, you need to locate a method to attract clients to you. This is epitomized by your online marketing strategy.
On the internet, one simple way to do this is via Google Adwords, where you research keywords related to your site that attract significant numbers of monthly searches. Google will then rank your site higher in their listings when a user enters that keyword into a search and you pay Google a certain amount for every click you receive.
You can also market your site by writing articles related to it and posting these (with a link back to your site in your bio) on well-known article directory sites like EzineArticles.com. These sites are free and usually rank well in the search engines.
What Can I Sell
Everyone who sets up an internet business has to address the question: What should I sell? And just about everyone appears to incur 2 classic errors at first:
They sell what everybody else is trying to sell: electronics, designer clothing and DVD's. What they find is a marketplace already saturated with these products and the suppliers usually don't work in small quantities. To create any profit at all, they'd need to buy huge quantities.
They sell what they know and love. Regrettably, unless there's a significant demand for what they know and love, they will be stuck with lots of product they are able to appreciate but can not move.
The following 'hotspots' could keep you connected with what individuals are buying, what things are up-and-coming and what things are declining in popularity. If your opinions all originate from a couple of places, you are limiting your-self so expand your thinking. You may consider taking a look at one of these simple hotspots for inspiration:
Newspapers. You will get a concept of what's on the minds of consumers simply by reading the life-style section, the business pages or taking a look at the adverts the big stores are putting out.
Consumer Publications. You will find countless magazines based around specialised products and services, specific hobbies and special interest markets. They have been a good resource for building niche products.
Shopping Arcades / Bricks-and-mortar stores. Communicate with the salespeople, discover what is being sold. You may also source your suppliers off the boxes. Obtain the wholesaler's name, ring them and get the name of their local distributor in your town.
Trend-spotting sites, such as Influxinsights.com, Trendhunter.com and Trendwatching.com.
The entertainment industry, films and television fuel product trends. Knowing what's being released in the movie industry, you can begin sourcing related products and services prior to the trend beginning.
Imdb.com maintains a list of movies that are going to be released in the coming year. So, if you are aware now that particular movies are going to be released, you can begin stocking up on related products prior to them becoming expensive, like Superman, Batman, Star Wars and Curious George.
It's wise to own a notebook for product sourcing, be it a hand-held note book or a PDA, to record your thoughts when they come to you. Ninety percent of the ideas you don't jot down can get lost. When you are visiting these hot-spots for ideas, if you notice hundreds of ideas for products to market, you will not have the ability to recall all of those. You need to write them down in your product sourcing notebook, then return to them and begin researching.