Ebook Sample Content Preview:
Tip 82: Take it down
Have pen and paper ready. Take down each caller’s name and number. Jot down their questions. This will give you an idea of future questions, and you’ll know how to answer them properly the next time.
Tip 83: Are you a (phone) grouch?
When you answer calls, come across as friendly. The impression you DON’T want to give is that of a tired, harassed seller who’s sick and tired of answering questions on the phone. Practice basic courtesy. Be professional. And sound like one!
Tip 84: Let’s get serious here.
Here’s an important tip: if you get 25 calls by the third day, your ad worked. Getting 25 calls means that 25 people read your ad and dialed your number. Don’t expect 25 buyers though. Callers and buyers are two separate people.
Tip 85: It bothers me…
When buyers come to visit, make sure there is nothing about your house that will distract them. Make sure the entrance door is clean, and if it’s winter time, make sure the snow has been cleared. Ensure that the entranceway is well lit and doesn’t look in disarray. Remove coats and other clothing from their field of vision, no skis by the doorway, no ball or other play objects that may obstruct the path or cause them to trip over. A buyer who trips in your house is a terrible way to start.
Tip 86: Dust collectors.
Buyers must feel that the seller has taste and class. Get rid of clutter before their visit. Dust collecting trophies and souvenir items bought during trips can make an ugly sight especially if they’re too close to one another without any order and are thick with dust!